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Consultancy to develop a functional Complaints and Response Mechanism (CRM) System for NPA, South Sudan

 Farmacia, FULL TIME, Leyes / Abogados, SHIFT  Comments Off on Consultancy to develop a functional Complaints and Response Mechanism (CRM) System for NPA, South Sudan
May 192022
 

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Country: South Sudan
Organization: Norwegian People’s Aid
Closing date: 27 May 2022

1.0. INTRODUCTION

Norwegian People’s Aid (NPA) is an International Non-Governmental Organization and has been operating in South Sudan since 1986. NPA’s programme implementation is structured into three programmes:

i. Civil Society Development Programme:

NPA works in partnership 27 civil society organizations, the work of which is broadly divided into four areas:

  • Conflicts over rights to land and natural resources often occur in settings impacted by urbanization and internal displacement. NPA partners do what they can to mediate in such conflicts and help local communities protect their rights.
  • Freedom of expression and media issues are important. Partners work closely with various radio stations in order to spread information about dialogue, peace and reconciliation and provide training to journalists.
  • Gender-Based Violence (GBV) is a widespread problem in South Sudan. NPA partners work to strengthen women’s rights by mobilizing women’s groups, strengthening legal protection for women and holding public awareness campaigns.
  • NPA supports young adults who promote non-violent conflict resolution. Means to this end include art and performances that encourage peace and reconciliation.

ii. Emergency Response Programme:

This programme focuses on providing food aid to vulnerable populations. The aim of the programme is to save lives and support post-emergency transitional recovery processes through:

  • Provision of in-kind food aid through unconditional support i.e. General Food Distribution (GFD) and conditional support i.e. Food Assistance for Assets (FFA).
  • Provision of emergency recovery livelihoods kits.
  • Provision of unconditional multipurpose cash assistance.
  • Provision of cash grants to Income Generating Activity (IGA) groups.

These projects are carried out by NPA employees in cooperation with local communities.

iii. Rural Development Programme:

NPA’s Rural Development programme focuses on medium to more long-term livelihoods strengthening activities that aim to increase the resilience of conflict-affected households in South Sudan. NPA also supports communities to prevent/mitigate climate change related challenges. The programme activities are implemented directly by NPA and in partnership with 14 local NGOs and Community Based Organizations (CBO’s).

The RD activities are divided into three programming areas:

  • Promotion of increased and diversified household income by supporting income generating activities, access to microfinance though Village Savings and Loans Associations (VSLA’s), entrepreneurial /business skills transfer, cash for wok and micro enterprise development.
  • Support for increased household food productivity by facilitating access to quality agricultural inputs (seed and tools), fishing kits, post-harvest technologies, smallholder farmer trainings and livestock production interventions (livestock distribution, vaccination and training of pastoralists).
  • Promotion of peace building/conflict mitigation, Natural Resource Management (NRM) and Disaster Risk Reduction (DRR). Activities include capacity building of local structures (NRM committees, DRR committees and peace committees), natural resource mapping and support in peace building/conflict mitigation.

2.0. BACKGROUND AND RATIONALE

Protracted conflict in South Sudan has led to a perpetual state of humanitarian crisis. Although there has been a decline in large-scale hostilities over the past years, localized violence has persisted in many pockets of the country. The humanitarian situation in South Sudan remains dire. More than two-thirds of the South Sudanese population and some 300,000 refugees and asylum seekers in South Sudan need some form of humanitarian assistance and protection in 2021, as the country continues to experience cumulative effects of years of conflict, a surge in sub-national violence, unprecedented flooding and hyperinflation, further compounded by the COVID-19 pandemic. The lack of durable peace and limited investment in basic services impedes many people’s ability to move towards sustainable development. The impacts of climate change have been high in South Sudan where up to 95% of the population (about 11 million) depend on climate- sensitive sectors which include forestry resources, agriculture and fisheries.

NPA is implementing various projects to address the immediate needs, improve the lives and livelihoods of affected populations and promote peace. In all it’s interventions and in line with commitment 5 (Communities and people affected by crisis have access to safe and responsive mechanisms to handle complaints) of the Core Humanitarian Standard on Quality and Accountability (CHS), NPA seeks to gather feedback from the people we serve and the partners we work with. However, this process is not documented and formalized and hence not uniformly applied across all the project locations. Therefore, NPA is seeking a consultant to develop a comprehensive and context-specific Complaints and Response Mechanism (CRM) system, policy and implementation guidelines. The CRM system should be informed by the CHS while taking cognizant of the unique context of NPA’s operational areas in South Sudan.

3.0. CONSULTANCY OBJECTIVES

The overall objective of this consultancy is to strengthen and improve NPA’s capacity to be accountable to the people we serve and the partners we work with through development of a functional and context-specific CRM system, policy and implementation guidelines. The specific objectives are:

  1. To identify gaps in NPA’s current CRM practices.
  2. To develop a needs-based and context-specific CRM policy including a framework, tools and Standard Operating Procedures (SOP’s) that NPA will use in operationalizing the CRM system.
  3. To develop a formalized system and process of soliciting, receiving, processing and responding to the feedback and complaints received from the people we serve and the partners we work with.
  4. To support NPA in rolling out the CRM policy by training NPA staff in Juba and across all the field offices on the CRM policy, system and the relevant implementation tools.
  5. To provide concrete recommendations to NPA on the staffing and financial requirements needed to ensure that the CRM remains fully operational after the roll-out phase.

4.0. DURATION OF ASSIGNMENT

The consultant should complete the assignment within 45 billable days. All the objectives should be achieved fully within this duration.

5.0. SCOPE OF WORK

The consultant will solicit information from NPA staff, partners and target communities to inform the development of the CRM policy. The consultant will sample at least three NPA partners and target communities from at least three counties in NPA’s operational areas in Lakes, Jonglei and Central Equatoria States. The target counties and partners will be identified in consultation with NPA.

6.0. QUALIFICATIONS AND EXPERIENCE

The independent consultant/consultancy firm must demonstrate experience and expertise as follows:

  • Advanced degree in Social Sciences, International Relations, Economics, or other areas of relevance to this consultancy.
  • More than five years’ experience working on issues of NGO accountability, protection, CHS in developing countries. Experience working in South Sudan is desirable.
  • In-depth understanding of the CHS and CRM systems in NGO’s.
  • Demonstrated experience in providing high quality Beneficiary Accountability or Protection services for NGO’s.
  • Thorough understanding of the context in South Sudan including humanitarian and development issues.
  • Ability to manage work and context-related stress while maintaining high performance to achieve the consultancy objectives.
  • Able and willing to travel long distances on rough roads.
  • Fluency in English with excellent writing and presentation skills.
  • Experience in conducting trainings.
  • Experience in and exposure in conducting assignments in similar contexts

7.0. APPLICATION REQUIREMENTS
7.1. Technical proposal:

The technical proposal should include:

  • Brief explanation about the lead and associate consultants with particular emphasis on previous experience in similar assignments.
  • Understanding of the terms of reference for this assignment in line with the overall and specific objectives.
  • Proposed methodology.
  • Draft work plan.

7.2. Financial proposal:
This should be presented in USD and should include the consultancy fees, inclusive of 15% Government Tax.
NPA will cover the consultants’ travel and accommodation costs and all the costs related to the roll out of the CRM policy and training of staff. The number of consultant/s to be engaged in the assignment and their costs should be included in the financial proposal.

7.3. Supportive Documents

This includes:

  • Copies of reports of previous work conducted in relation to this assignment.
  • Organizational (if it is a company applying) or personal capacity statement (if it is an individual).
  • Resume of the lead consultant and three references from previous clients including their full contact details.

8.0. EVALUATION CRITERIA

The applications will be evaluated against the following criteria:

  • Experience in conducting similar assignments.
  • Education background of lead consultants and co- associates.
  • Known and established reliability in delivery of timely and quality services.
  • Relevant field and country experience.
  • Relevant sector specific technical experience and qualifications.
  • Sound methodology in undertaking the assignment.

How to apply

Interested applicants should submit applications by email to rss-tenders@npaid.org with the subject “CRM CONSULTANCY” on or before 27th May 2022 at 4.00 PM CAT time. Any applications submitted after this date and time will not be considered.

click here for more details and apply

Consultancy to develop a functional Complaints and Response Mechanism (CRM) System for NPA, South Sudan

 Farmacia, FULL TIME, Leyes / Abogados, SHIFT  Comments Off on Consultancy to develop a functional Complaints and Response Mechanism (CRM) System for NPA, South Sudan
May 112022
 

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Country: South Sudan
Organization: Norwegian People’s Aid
Closing date: 27 May 2022

1.0. INTRODUCTION

Norwegian People’s Aid (NPA) is an International Non-Governmental Organization and has been operating in South Sudan since 1986. NPA’s programme implementation is structured into three programmes:

i. Civil Society Development Programme:

NPA works in partnership 27 civil society organizations, the work of which is broadly divided into four areas:

  • Conflicts over rights to land and natural resources often occur in settings impacted by urbanization and internal displacement. NPA partners do what they can to mediate in such conflicts and help local communities protect their rights.
  • Freedom of expression and media issues are important. Partners work closely with various radio stations in order to spread information about dialogue, peace and reconciliation and provide training to journalists.
  • Gender-Based Violence (GBV) is a widespread problem in South Sudan. NPA partners work to strengthen women’s rights by mobilizing women’s groups, strengthening legal protection for women and holding public awareness campaigns.
  • NPA supports young adults who promote non-violent conflict resolution. Means to this end include art and performances that encourage peace and reconciliation.

ii. Emergency Response Programme:

This programme focuses on providing food aid to vulnerable populations. The aim of the programme is to save lives and support post-emergency transitional recovery processes through:

  • Provision of in-kind food aid through unconditional support i.e. General Food Distribution (GFD) and conditional support i.e. Food Assistance for Assets (FFA).
  • Provision of emergency recovery livelihoods kits.
  • Provision of unconditional multipurpose cash assistance.
  • Provision of cash grants to Income Generating Activity (IGA) groups.

These projects are carried out by NPA employees in cooperation with local communities.

iii. Rural Development Programme:

NPA’s Rural Development programme focuses on medium to more long-term livelihoods strengthening activities that aim to increase the resilience of conflict-affected households in South Sudan. NPA also supports communities to prevent/mitigate climate change related challenges. The programme activities are implemented directly by NPA and in partnership with 14 local NGOs and Community Based Organizations (CBO’s).

The RD activities are divided into three programming areas:

  • Promotion of increased and diversified household income by supporting income generating activities, access to microfinance though Village Savings and Loans Associations (VSLA’s), entrepreneurial /business skills transfer, cash for wok and micro enterprise development.
  • Support for increased household food productivity by facilitating access to quality agricultural inputs (seed and tools), fishing kits, post-harvest technologies, smallholder farmer trainings and livestock production interventions (livestock distribution, vaccination and training of pastoralists).
  • Promotion of peace building/conflict mitigation, Natural Resource Management (NRM) and Disaster Risk Reduction (DRR). Activities include capacity building of local structures (NRM committees, DRR committees and peace committees), natural resource mapping and support in peace building/conflict mitigation.

2.0. BACKGROUND AND RATIONALE

Protracted conflict in South Sudan has led to a perpetual state of humanitarian crisis. Although there has been a decline in large-scale hostilities over the past years, localized violence has persisted in many pockets of the country. The humanitarian situation in South Sudan remains dire. More than two-thirds of the South Sudanese population and some 300,000 refugees and asylum seekers in South Sudan need some form of humanitarian assistance and protection in 2021, as the country continues to experience cumulative effects of years of conflict, a surge in sub-national violence, unprecedented flooding and hyperinflation, further compounded by the COVID-19 pandemic. The lack of durable peace and limited investment in basic services impedes many people’s ability to move towards sustainable development. The impacts of climate change have been high in South Sudan where up to 95% of the population (about 11 million) depend on climate- sensitive sectors which include forestry resources, agriculture and fisheries.

NPA is implementing various projects to address the immediate needs, improve the lives and livelihoods of affected populations and promote peace. In all it’s interventions and in line with commitment 5 (Communities and people affected by crisis have access to safe and responsive mechanisms to handle complaints) of the Core Humanitarian Standard on Quality and Accountability (CHS), NPA seeks to gather feedback from the people we serve and the partners we work with. However, this process is not documented and formalized and hence not uniformly applied across all the project locations. Therefore, NPA is seeking a consultant to develop a comprehensive and context-specific Complaints and Response Mechanism (CRM) system, policy and implementation guidelines. The CRM system should be informed by the CHS while taking cognizant of the unique context of NPA’s operational areas in South Sudan.

3.0. CONSULTANCY OBJECTIVES

The overall objective of this consultancy is to strengthen and improve NPA’s capacity to be accountable to the people we serve and the partners we work with through development of a functional and context-specific CRM system, policy and implementation guidelines. The specific objectives are:

  1. To identify gaps in NPA’s current CRM practices.
  2. To develop a needs-based and context-specific CRM policy including a framework, tools and Standard Operating Procedures (SOP’s) that NPA will use in operationalizing the CRM system.
  3. To develop a formalized system and process of soliciting, receiving, processing and responding to the feedback and complaints received from the people we serve and the partners we work with.
  4. To support NPA in rolling out the CRM policy by training NPA staff in Juba and across all the field offices on the CRM policy, system and the relevant implementation tools.
  5. To provide concrete recommendations to NPA on the staffing and financial requirements needed to ensure that the CRM remains fully operational after the roll-out phase.

4.0. DURATION OF ASSIGNMENT

The consultant should complete the assignment within 45 billable days. All the objectives should be achieved fully within this duration.

5.0. SCOPE OF WORK

The consultant will solicit information from NPA staff, partners and target communities to inform the development of the CRM policy. The consultant will sample at least three NPA partners and target communities from at least three counties in NPA’s operational areas in Lakes, Jonglei and Central Equatoria States. The target counties and partners will be identified in consultation with NPA.

6.0. QUALIFICATIONS AND EXPERIENCE

The independent consultant/consultancy firm must demonstrate experience and expertise as follows:

  • Advanced degree in Social Sciences, International Relations, Economics, or other areas of relevance to this consultancy.
  • More than five years’ experience working on issues of NGO accountability, protection, CHS in developing countries. Experience working in South Sudan is desirable.
  • In-depth understanding of the CHS and CRM systems in NGO’s.
  • Demonstrated experience in providing high quality Beneficiary Accountability or Protection services for NGO’s.
  • Thorough understanding of the context in South Sudan including humanitarian and development issues.
  • Ability to manage work and context-related stress while maintaining high performance to achieve the consultancy objectives.
  • Able and willing to travel long distances on rough roads.
  • Fluency in English with excellent writing and presentation skills.
  • Experience in conducting trainings.
  • Experience in and exposure in conducting assignments in similar contexts

7.0. APPLICATION REQUIREMENTS
7.1. Technical proposal:

The technical proposal should include:

  • Brief explanation about the lead and associate consultants with particular emphasis on previous experience in similar assignments.
  • Understanding of the terms of reference for this assignment in line with the overall and specific objectives.
  • Proposed methodology.
  • Draft work plan.

7.2. Financial proposal:
This should be presented in USD and should include the consultancy fees, inclusive of 15% Government Tax.
NPA will cover the consultants’ travel and accommodation costs and all the costs related to the roll out of the CRM policy and training of staff. The number of consultant/s to be engaged in the assignment and their costs should be included in the financial proposal.

7.3. Supportive Documents

This includes:

  • Copies of reports of previous work conducted in relation to this assignment.
  • Organizational (if it is a company applying) or personal capacity statement (if it is an individual).
  • Resume of the lead consultant and three references from previous clients including their full contact details.

8.0. EVALUATION CRITERIA

The applications will be evaluated against the following criteria:

  • Experience in conducting similar assignments.
  • Education background of lead consultants and co- associates.
  • Known and established reliability in delivery of timely and quality services.
  • Relevant field and country experience.
  • Relevant sector specific technical experience and qualifications.
  • Sound methodology in undertaking the assignment.

How to apply:

Interested applicants should submit applications by email to rss-tenders@npaid.org with the subject “CRM CONSULTANCY” on or before 27th May 2022 at 4.00 PM CAT time. Any applications submitted after this date and time will not be considered.

click here for more details and apply

Humanitarian Access and Security Coordinator

 FULL TIME  Comments Off on Humanitarian Access and Security Coordinator
Apr 142022
 

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Country: South Sudan
Organization: International Rescue Committee
Closing date: 13 May 2022

The Humanitarian Access and Security Coordinator (HASC) reports to the Country Director (CD) and Regional Security and Safety Director (RSSD) East Africa and manages the Humanitarian Access & Security Department for the South Sudan country program. He/she is part of the SMT (Senior Management Team) as per protocol for country at or above level 3. In collaboration with key programs and operations colleagues in South Sudan, he/she will strive to safely enable the delivery of essential services to women, men, and children in South Sudan. She/he will implement humanitarian access and security management systems and protocols in line with humanitarian principles, IRC Standards and Requirements, humanitarian needs, duty of care principles, and IRC’s strategy, and contribute to ensuring that culture of safety is cultivated and maintained.

Responsibilities

Management & Coordination

• Provide technical support to the CD, DDP, and Field Coordinators / Managers on all policies, procedures, guidelines and planning for staff safety, operational safety, and program continuity in adherence to the IRC Global Security Strategy.

• Evaluate and review, the security management policies, procedures and guidelines in compliance with global safety and security standards and requirements.

• Develop and implement responsive humanitarian access strategies and approaches tailored to local contexts in field sites throughout South Sudan.

• Work to ensure that IRC, its mission, and work in the areas of operations is known and accepted, not only tolerated.

• In close coordination with the DDO, ensure sufficient funds are budgeted to maintain staffing levels, implement safety enhancements for IRC facilities, staff trainings and train IRC staff in alignment with the assessed levels of risk in each location.

• Manage the Humanitarian Access and Security team (dedicated and non-dedicated focal points) in country including their day-to-day operation and performance, in coordination with the Field Managers/Coordinators.

Context Understanding and Analysis

• Compile and submit regular reports that track incidents and trends in humanitarian access within the IRC’s area of operation.

• Provide credible information and contextual understanding of localized and country-wide safety situations and incidents along with appropriate advice and analysis to IRC field, RSSD and program management staff.

• Provide technical input and advice in assessments to consider new IRC programs in new geographic areas, and regular assessment reviews for existing locations.

• Monitor and support the review of the regular Security Risk Assessments (SRA) and share results with Country Management Team with advisory on how to respond to changing context. He/she is responsible of the technical review after the update from field team, of the sending to RSSD and final validation from CD.

• Conduct in-person and remote safety assessments on a regular basis in each field location to assess the level of adherence to relevant plans and procedures designed for each geographical area.

Training and Capacity Building

• Identify learning and development needs in the country program and provide regular trainings to IRC staff and partners.

• Ensure that IRC partners have access to appropriate capacity building opportunities and all required security awareness sessions.

• Coach and mentor, the Field Coordinators / Managers and Field security focal points on technical topics as described in the Standards and Requirements.

Program and Partner Cycle Management

• Participate in program design, implementation and review sessions in close cooperation with the Program teams.

• Participate in partner and vendor selection and assessment ensuring adherence to Humanitarian Principles.

• Advise program and field management teams on context-specific risks pertaining humanitarian access, safety, and security, and contribute to the development and implementation of mitigation measures and plans.

• Pro-actively collaborate with key members of the leadership, operations and program to ensure that the humanitarian access and security management strategies are appropriately aligned with response priorities across all locations.

Networking and Liaison

• Maintain and disseminate up-to-date warden tree for all IRC offices in South Sudan.

• Maintain a network of IRC security focal points in the country program as well as with external professional contacts and counterparts.

• Identify, create and maintain a network with NGO/UN and other humanitarian access and security specialists or working groups.

Emergency Preparedness and Response to Crisis

• Contribute to development of country emergency preparedness plans.

• Coordinate with Program and Operational departments to develop operational and programmatic contingency plans that respond to identified emergency scenarios.

• Build capacity of in-country Critical Incident Management Team (CIMT) as well as Safety and Security Management Teams (SSMTs – Field Based).

• Maintain up-to-date evacuation plan for international and relocatable staff.

• Update the med evac plan on a regular basis in collaboration with HR department.

Human Resources and Staff Development

• Promote team spirit, cohesion, respect and the IRC Way Standards for Professional Conduct among all Humanitarian Access and Security staff in close cooperation with HR department. Adhere to and act in accordance with the IRC Global and IRC South Sudan HR Policies and Procedures.

• Manage all human resources in adherence to IRC People Manager Standards, ensuring state of the art performance management systems and processes are in place for all employees to grow and thrive.

• Provide a quantifiable capacity building plan including on-the-job learning with the aim of strengthening technical capacity and exchanging knowledge within the team. Additionally, ensure that all direct reports develop and implement Capacity Building Plans for their teams.

• Ensure appropriate support to field-based staff via regular site visits, producing reports with action points to monitor.

• Promote and monitor staff care, well-being, and self-care among international and national staff

Key Working Relationships

Position Reports to: Country Director and Regional Safety and Security Director under MIP (Management in Partnership)

Position Supervises: Roving S&S Manager, Security Officer in Juba

Other Internal and/or external contacts:

Internal: Field and support operations and programs teams, Program Coordinators & Managers, Regional Director, Director International Safety & Security

External: NGO counterparts and UN agencies

Requirements

• University degree in Business/Organizations Management, Political Sciences, Security Management, or related field, preferred. Technical degree or certification in related field with significant applicable experience.

• At least 7 to 10 years’ experience of operational access and security support of multi-sector humanitarian relief or development projects in East Africa or similar context, preferably at senior level positions.

• Strong security management skills and experience, international experience is required.

• Understanding of local context, dynamics, and access limitations related gender, disability, religion, tradition, and local norms.

• Demonstrable experience as a trainer; ability to develop, implement, facilitate and impart learning to a wide range of audiences.

• NGO experience and knowledge of donor requirements.

• Flexibility, adaptability, culturally sensitive, team player.

• Fluency in spoken and written English

Demonstrated Skills & Competencies:

• Proven experience as professional and reliable manager.

• Exceptional organizational and coordination skills.

• Excellent relationship-building, interpersonal skills and the ability to effectively represent IRC at forums and with external stakeholders.

• Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

• Proven ability to design and lead training engagements with staff to enhance skills and adapt to changing program demands.

• Ability to work in unstable security environment and ensure staff abide with the security policies.

• Ability to work under pressure

• Ability to independently organize work and prioritize tasks.

• Self-motivated, honest, responsible, and punctual.

Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in The IRC Way – Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances

How to apply:

https://rescue.csod.com/ux/ats/careersite/1/home/requisition/26976?c=rescue

click here for more details and apply

Specialized Mechanic/ Electrician

 FULL TIME, Informatica, Recursos Humanos  Comments Off on Specialized Mechanic/ Electrician
Feb 232022
 

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Country: South Sudan
Organization: Action Africa Help – International
Closing date: 23 Feb 2022

Careers

Action Africa Help International (AAH-1), is an African-led non-governmental organization that supports livelihood­ challenged communities in East and Southern Africa to sustainably improve their well-being and standard of living. With Country Programmes in South Sudan, Kenya, Somalia, Uganda, Zambia and Ethiopia, AAH-1 has over 30 years’ experience working with communities in conflict and post-conflict situations, including refugees, internally displaced people and host communities. AAH-1 also works with other marginalized communties, including pastoralists and people living in informal urban settlements.

In South Sudan, AAH-1 works in Greater Equatoria, Greater Jonglei, Greater Upper Nile and Greater Untity State, with field offices in Juba, Yei, Maridi, Yambio, Mundri, Sor, Wau, Ajong Thok, Maban and Malakai.

AAH-1 South Sudan Country Programme is looking to recruit a suitably qualified candidate to fill the vacant position of Specialized mechanic/Electrician to be based in Jamjang (Ruweng Administrative Area).

Reports to:** Workshop Foreman

Liaises with: Senior mechanic, Workshop Storekeeper and PMS Operator

Duty Station:

Jamjang, South Sudan

Job Summary:

Reporting to the Workshop Foreman, the primary role of the Specialized Mechanic/ Electrician is repairing and servicing vehicles, Caterpillar construction equipment’s and Generators booked into the workshop for both auto electric and mechanical, Installations tasks, diagnosing faults finding on the assets and determining the extent of repairs required.. Stripping, fitting and replacing components on Vehicles/Equipment of various makes, types and kinds. He/she shall undertake inspections, repairs and routine preventative maintenance for Assets under Jamjang Logistics base and ensure that all vehicles, plant and equipment meet set repair and maintenance standards.

The emphasis on quality control and customer centered attitude will be the hallmarks of his/her day to day work. He/she will be required to comply with the Workshop Standard Operating Procedures {SOP}, Internal Control Procedures and AAH-1 vehicle operation & maintenance management policy.

RESPONSIBILITIES

Preventive and breakdown maintenance of motor vehicles and equipment

• Carry out the mechanica/lelectrical preventive maintenance and repair of vehicles, plant and equipment including but not limited to Isuzu Buses, 4×4 vehicles, tractors, lveco Trucks/Bowser, Generators, CAT equipment, Motor cycles and various makes, types and models.

• Prepare vehicles/equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters.

• Carry out all vehicles and equipment repairs and system installations including

and not limited to vehicles tracking systerms, speed limit governors and electrical gadgets.

• Responsible for motor rewinding of generators, alternators, household appliances and use of correct sizes/gauges/thickness of wires required for the task.

Service and maintain all mobile air Conditioning systems and other related accessories.

• Maintain vehicles in functional conditions by listening to operator complaints; conducting inspections; repairing engine failures; repairing transmissions, differentials, hydraulic pumps malfunctions; replacing parts and components and computerized vehicle gadgets, air brakes, electronic fuel injection (EFI) and mobile air conditioner systems.

• Maintain vehicle records by recording service and repairs while ensuring they are signed before handing over the documents to Workshop Foreman.

Verify vehicle serviceability by conducting test drives; adjusting controls and systems.

• To rescue breakdown vehicles in the field and provide defect reports on the root cause and actions taken into the breakdown.

• Carry out repairs and maintenance of agricultural equipment and modifications to suit our operational needs.

• Request for spare parts and other necessary sundries/consumables; requisitions must be approved by the supervisor.

• Take responsibility of approved spares and work in progress for intended purpose.

• Get the repair of vehicles/equipment first time right away to avoid down time

• Account for all tools and equipment assigned to or on temporary request.

Safety precautions and quality control

• To consistently deliver high quality repairs in the required time frames, which will ensure clients’ needs and requirements are met.

• To ensure that all electrical appliances are turned off in the evening before closing for the day.

• To complete all worked on job cards and record all additional repairs and parts and ensure that a checklist has been performed.

• Adhere to workshop safety rules and procedures are followed, including designating highly flammable substances and use of right tools and equipment.

• Complies with statutory regulations of vehicle requirements by testing engine, safety, and combustion control standards.

• Avoid contamination of environmental concerning the handling of hazardous materials routinely used in fleet service operations e.g. used oils, AC gas.

• Observe Occupational Safety and Health Administration (OSHA) regulations, and fleet policies and procedures pertaining to the safe performance of fleet service operations.

• To segregate used parts before disposal.

• Maintains vehicle/equipmentappearance by cleaning and washing after repair.

• Protect exposed sensitive sensors during engine/operating unit/components while cleaning.

• Make use of personal Protective equipment {PPE}

Mechanical and electrical diagnosis and interpretation of repair manuals

• Interpret instructions, technical manuals (manua/ldigital), illustrations, specifications, diagrams, schematics and other guides in conducting repairs and modification.s

• Use caterpillar ET diagnostic tool to trouble shoot, and to carry out necessary adjustments and programming procedures to ensure maximum utilization availability of Construction equipment’s.

Skilled usage of measuring instruments and test equipment such as engine analyzers/Diagnosis modules, injector testers, ignition timers, lactometers, Multi-meters etc.

■ Ensure proper use of vehicle computer-controlled diagnostic machine on engine, fuel and ignition, ABS braking and transmission systems.

■ Skilled in understanding schematic diagram and lay out of all electrical aspects of generator installation, including connecting generator to the electrical systems of the residences and offices in clean and tidy manner and with evenly distributed voltage.

■ Skilled in wiring and installations, servicing, repairing and maintenance all types of Generator sets.

. QUALIFICATIONS:**

Diploma in Mechanical Engineering (Automotive/PlanUElectrical) or Technician/Craft Final certificates and must have a Valid driving license.

Experience

  1. At least 3 years in repairs and maintenance of vehicles and equipment’s especially Caterpillar construction and earth moving machines, lveco trucks & Toyota land cruisers, Generators and equipment in the automotive field.

  2. Good troubleshooting and problem-solving skills.

  3. Demonstrated Multi skilling in Mechanics, Auto Electrics/electronics, welding and fabrication works a great Advantage.

  4. Demonstrate ability and capacity to use modern state of the art computer aided diagnostic tools for caterpillar and lveco.

Certificate:** Computer literate with good knowledge of MS office.

Competences:

• Excellent diagnostic and good trouble shooting skills.

• Proficient in computer

• Problem solving.

• Safety skills.

• Reporting writing skills.

• Fluent in English both written and spoken.

• Competent in driving.

• Coaching skills

Desirable Character attributes:

• Flexible

• Respectful

• Reliable

• Team player

• Ethical and high integrity.

• Open to learning.

• Effective in Communication and Feedback

How to apply:

Careers

AAH-1 is an equal opportunity employer.

Interested candidates should address their application letters to the HR Manager Sudan and position clearly indicated on the envelope OR email a

referees) addressed to recruitss@actionafricahelp.org.

• Hard copies of applications can be submitted and delivered in a sealed envelope at the AAH/UNHCR Logistics Base, Jamjang OR AAH/UNHCR Logistics Base, Juba

The email Subject Line must show the Job Vacancy.

Deadline: All applications must be submitted latest by 23rd February 2022 COB (4.00 PM)**.**

We thank candidates for their high interest in the opportunities we publish on our website.

Due to the high number of applications we receive, we will only get back to shortlisted candidates.

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Consultancy to develop a functional Complaints and Response Mechanism (CRM) System for NPA, South Sudan

 Farmacia, FULL TIME, Leyes / Abogados, SHIFT  Comments Off on Consultancy to develop a functional Complaints and Response Mechanism (CRM) System for NPA, South Sudan
Feb 052022
 

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Country: South Sudan
Organization: Norwegian People’s Aid
Closing date: 18 Feb 2022

1.0. INTRODUCTION

Norwegian People’s Aid (NPA) is an International Non-Governmental Organization and has been operating in South Sudan since 1986. NPA’s programme implementation is structured into three programmes:

i. Civil Society Development Programme:

NPA works in partnership 27 civil society organizations, the work of which is broadly divided into four areas:

· Conflicts over rights to land and natural resources often occur in settings impacted by urbanization and internal displacement. NPA partners do what they can to mediate in such conflicts and help local communities protect their rights.

· Freedom of expression and media issues are important. Partners work closely with various radio stations in order to spread information about dialogue, peace and reconciliation and provide training to journalists.

· Gender-Based Violence (GBV) is a widespread problem in South Sudan. NPA partners work to strengthen women’s rights by mobilizing women’s groups, strengthening legal protection for women and holding public awareness campaigns.

· NPA supports young adults who promote non-violent conflict resolution. Means to this end include art and performances that encourage peace and reconciliation.

ii. Emergency Response Programme:

This programme focuses on providing food aid to vulnerable populations. The aim of the programme is to save lives and support post-emergency transitional recovery processes through:

· Provision of in-kind food aid through unconditional support i.e. General Food Distribution (GFD) and conditional support i.e. Food Assistance for Assets (FFA).

· Provision of emergency recovery livelihoods kits.

· Provision of unconditional multipurpose cash assistance.

· Provision of cash grants to Income Generating Activity (IGA) groups.

These projects are carried out by NPA employees in cooperation with local communities.

iii. Rural Development Programme:

NPA’s Rural Development programme focuses on medium to more long-term livelihoods strengthening activities that aim to increase the resilience of conflict-affected households in South Sudan. NPA also supports communities to prevent/mitigate climate change related challenges. The programme activities are implemented directly by NPA and in partnership with 14 local NGOs and Community Based Organizations (CBO’s).

The RD activities are divided into three programming areas:

· Promotion of increased and diversified household income by supporting income generating activities, access to microfinance though Village Savings and Loans Associations (VSLA’s), entrepreneurial /business skills transfer, cash for wok and micro enterprise development.

· Support for increased household food productivity by facilitating access to quality agricultural inputs (seed and tools), fishing kits, post-harvest technologies, smallholder farmer trainings and livestock production interventions (livestock distribution, vaccination and training of pastoralists).

· Promotion of peace building/conflict mitigation, Natural Resource Management (NRM) and Disaster Risk Reduction (DRR). Activities include capacity building of local structures (NRM committees, DRR committees and peace committees), natural resource mapping and support in peace building/conflict mitigation.

Reporting to: M&E Coordinator

NPA offices in South Sudan:

Country Office: Juba, Martyrs Street No 41 B, Juba

Field offices:

· Lakes State (Rumbek, Awerial, Yirol West Counties)

· Jonglei State (Bor, Fangak, Pochalla Counties)

· Western Equatoria State (Mvolo County)

· Central Equatoria State (Terekeka County)

· Eastern Equatoria State (Kapoeta North County)

Provisional timeframe: 45 working days

Tentative start date: 1st March 2022

2.0. BACKGROUND AND RATIONALE

Protracted conflict in South Sudan has led to a perpetual state of humanitarian crisis. Although there has been a decline in large-scale hostilities over the past years, localized violence has persisted in many pockets of the country. The humanitarian situation in South Sudan remains dire. More than two-thirds of the South Sudanese population and some 300,000 refugees and asylum seekers in South Sudan need some form of humanitarian assistance and protection in 2021, as the country continues to experience cumulative effects of years of conflict, a surge in sub-national violence, unprecedented flooding and hyperinflation, further compounded by the COVID-19 pandemic. The lack of durable peace and limited investment in basic services impedes many people’s ability to move towards sustainable development. The impacts of climate change have been high in South Sudan where up to 95% of the population (about 11 million) depend on climate- sensitive sectors which include forestry resources, agriculture and fisheries.

NPA is implementing various projects to address the immediate needs, improve the lives and livelihoods of affected populations and promote peace. In all it’s interventions and in line with commitment 5 (Communities and people affected by crisis have access to safe and responsive mechanisms to handle complaints) of the Core Humanitarian Standard on Quality and Accountability (CHS), NPA seeks to gather feedback from the people we serve and the partners we work with. However, this process is not documented and formalized and hence not uniformly applied across all the project locations. Therefore, NPA is seeking a consultant to develop a comprehensive and context-specific Complaints and Response Mechanism (CRM) system, policy and implementation guidelines. The CRM system should be informed by the CHS while taking cognizant of the unique context of NPA’s operational areas in South Sudan.

3.0. CONSULTANCY OBJECTIVES

The overall objective of this consultancy is to strengthen and improve NPA’s capacity to be accountable to the people we serve and the partners we work with through development of a functional and context-specific CRM system, policy and implementation guidelines. The specific objectives are:

  1. To identify gaps in NPA’s current CRM practices.

  2. To develop a needs-based and context-specific CRM policy including a framework, tools and Standard Operating Procedures (SOP’s) that NPA will use in operationalizing the CRM system.

  3. To develop a formalized system and process of soliciting, receiving, processing and responding to the feedback and complaints received from the people we serve and the partners we work with.

  4. To support NPA in rolling out the CRM policy by training NPA staff in Juba and across all the field offices on the CRM policy, system and the relevant implementation tools.

  5. To provide concrete recommendations to NPA on the staffing and financial requirements needed to ensure that the CRM remains fully operational after the roll-out phase.

4.0. DURATION OF ASSIGNMENT

The consultant should complete the assignment within 45 billable days. All the objectives should be achieved fully within this duration.

5.0. SCOPE OF WORK

The consultant will solicit information from NPA staff, partners and target communities to inform the development of the CRM policy. The consultant will sample at least three NPA partners and target communities from at least three counties in NPA’s operational areas in Lakes, Jonglei and Central Equatoria States. The target counties and partners will be identified in consultation with NPA.

6.0. QUALIFICATIONS AND EXPERIENCE

The independent consultant/consultancy firm must demonstrate experience and expertise as follows:

· Advanced degree in Social Sciences, International Relations, Economics, or other areas of relevance to this consultancy.

· More than five years’ experience working on issues of NGO accountability, protection, CHS in developing countries. Experience working in South Sudan is desirable.

· In-depth understanding of the CHS and CRM systems in NGO’s.

· Demonstrated experience in providing high quality Beneficiary Accountability or Protection services for NGO’s.

· Thorough understanding of the context in South Sudan including humanitarian and development issues.

· Ability to manage work and context-related stress while maintaining high performance to achieve the consultancy objectives.

· Able and willing to travel long distances on rough roads.

· Fluency in English with excellent writing and presentation skills.

· Experience in conducting trainings.

· Experience in and exposure in conducting assignments in similar contexts

7.0. APPLICATION REQUIREMENTS

  1. Technical proposal:

The technical proposal should include:

· Brief explanation about the lead and associate consultants with particular emphasis on previous experience in similar assignments.

· Understanding of the terms of reference for this assignment in line with the overall and specific objectives.

· Proposed methodology.

· Draft work plan.

  1. Financial proposal: This should be presented in USD and should include the consultancy fees only. NPA will cover the consultants’ travel and accommodation costs and all the costs related to the roll out of the CRM policy and training of staff. The number of consultant/s to be engaged in the assignment and their costs should be included in the financial proposal.

  2. Copies of reports of previous work conducted in relation to this assignment.

  3. Organizational (if it is a company applying) or personal capacity statement (if it is an individual).

  4. Resume of the lead consultant and three references from previous clients including their full contact details.

8.0. EVALUATION CRITERIA

The applications will be evaluated against the following criteria:

· Experience in conducting similar assignments.

· Education background of lead consultants and co- associates.

· Known and established reliability in delivery of timely and quality services.

· Relevant field and country experience.

· Relevant sector specific technical experience and qualifications.

· Sound methodology in undertaking the assignment.

How to apply:

Interested applicants should submit applications by email to rss-tenders@npaid.org with the subject “CRM CONSULTANCY” on or before 18th February 2022 at 4.00 PM CAT time. Any applications submitted after this date and time will not be considered.

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Monitoring & Evaluation Officer (South Sudanese Nationals)

 FULL TIME  Comments Off on Monitoring & Evaluation Officer (South Sudanese Nationals)
Jan 292022
 

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Country: South Sudan
Organization: Sustainable Research and Development Center
Closing date: 9 Feb 2022

The SRD Center is committed to quality and excellence in helping national and international agencies in the domains of education, health, and environment, to succeed through providing state-of-the art consultation services, exceptional capacity building opportunities, and sound implementation, monitoring, and post-project evaluation for humanitarian and development projects. The Center’s Head Office is located in Amman.

www.srd.edu.jo

Within the framework of SRD Center mission in South Sudan, especially promote labor market and livelihood opportunities, enhance social cohesion, encourage civic engagement, empowering women and youth, enhance community outreach and the sense of community engagement, promote peace and culture of nonviolence, SRD Center is seeking for Monitoring and Evaluation Officer, reporting to and technically supported by the SRD Programme Coordinator, the M&E Officer works in close collaboration with program teams to optimize monitoring, evaluation, accountability and learning capacities and opportunities of the SRD mission in South Sudan.

Responsibilities

Develop project M&E plan, approaches, and tools with partner inputs and advise measure to strengthen evidence decision making.

Support data quality improvement process including necessary revisions of existing tools and or design of new tools and systems to ensure quality M& E data.

Organize and provide training in M&E tools and systems for project staff on data collection, analysis, reporting including use of digital platforms for data storage and retrievals.

Review and ensure detailed M&E targets for partners including targets for each governorate level.

Undertake regular visits to the field to support implementation of M&E and to assure data quality and to identify where adaptations might be needed.

Help revise the project log frame matrix and milestones following key reflection moments and as informed by field experience on monthly basis.

Work with the external technical advisor to implement key evaluations including providing access to relevant project M&E data.

Develop learning and knowledge management agenda for the project staff to promote an internal culture of learning and of sharing with other partners.

Work collaboratively with other project team members to ensure overall effectiveness and efficiency of the project.

Qualifications:

suitability for the project with professional experience in conducting monitoring and evaluation case studies regarding youth activities programs (at least 3 years), and language qualifications (Arabic and English).

Good working knowledge of Project Cycle Management and development.

Demonstrate knowledge and experience in humanitarian and/or development projects in South Sudan.

Excellent computer skills especially statistical analysis using SPSS, STATA, Access, Excel, among others.

A minimum of 3 years’ mid-level management experience in monitoring and evaluation of development programmes; or related expeirences.

A good knowledge of and understanding of project monitoring tools and techniques.

Further qualification in development studies, labor market assessment, or related fields will be an added advantage

Ability to manage and analyze project data and data collection activities.

Strong communication and analytical skills.

Ability to work collaboratively with others to provide high quality service.

Strong organizational and time management skills, and ability to manage tasks with precise deadlines.

English language capabilities are must.

Excellent writing and reporting skills.

How to apply:

Please note that CVs will be assessed on an ongoing basis and therefore qualified candidates are encouraged to send their applications as early as possible.

Please send your Curriculum Vitae by email to: jobs@srd.edu.jo

In the email subject line, please write: South Sudan (your name)

In the body of the email please write the following information only:

Full Name:

Nationality:

Language(s):

Sex:

Email:

Mobile:

Skype:

Location/address:

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Developing a Toolkit on Labour Migration Policy Development

 FULL TIME  Comments Off on Developing a Toolkit on Labour Migration Policy Development
Nov 052021
 

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Countries: Djibouti, Ethiopia, Kenya, Somalia, South Sudan, Sudan, Uganda
Organization: International Labour Organization
Closing date: 16 Nov 2021

Background

The project on “Free Movement of Persons and Transhumance in the IGAD Region: Improving Opportunities for Regular Labour Mobility” is implemented by the ILO in collaboration with the IGAD and its Member States with the financial support of the European Union. The overall objective of the project is to improve opportunities for regulated labour mobility and decent work within the IGAD Member States through the development of models of intervention, in the broader context of free movement of persons and labour mobility in the region. In the long-term, the project is expected to extend decent work opportunities to current and potential migrants within the region, as well as contribute to regional integration, strengthen the links between economic growth, climate change and job creation, and enhance the social and economic integration of migrants.
With the above overarching objective, the ILO has been supporting IGAD and its member states in improving their labour migration and mobility governance efforts on various fronts. Among other things, the project has conducted a serious of studies to better understand the labour migration dynamics as well as policy, legislative and institutional arrangement in each of the IGAD member states. One of the studies titled “An assessment of labour migration and mobility governance in the IGAD region” examines the capacity of member states to formulate and implement labour migration policies. The report notes the challenges and progresses made by some the IGAD member states in drafting labour migration and/or migration policies and legislations and further calls up on IGAD Member States to develop comprehensive labour migration, migration, or employment policies that capture labour migration policy objectives through a whole-of-government approach. Moreover, the report emphasises the need to include labour migration policy objectives in national development plans. This policy development process should engage all the ministries and agencies whose work touches on labour migration, as well as social partners, academia, CSOs, and IOs. As a first step in the development of a labour migration policy, the report recommends to implement a comprehensive training programme for the actors that will be engaged in this process. The findings and recommendations of the study are also in line with the recommendations put forward by the IGAD Regional Migration Policy framework, the revised African Union Migration Policy framework, the Global Compact on Migration and recommendations set in the ILO multi-lateral framework on labour migrations and conclusion of the 106thInternational Labour Conference of the ILO.
Based on the reconditions put forward on these and other regional, continental and global frameworks, the ILO developed a practical guide on developing labour migration policies. In this regard, considering the challenges brought by COVID 19 pandemic and with an effort to improve outreach and usability of the guideline by wider audience, particularly the IGAD region, the FMPT project in close collaboration with IGAD secretariat is planning develop a digital toolkit on developing labour migration policies which will serve as a reference material for IGAD member states and other countries around the world in developing their national labour migration policies. Therefore, this ToR is developed to hire the service of a consulting firm to develop a toolkit on labour migration policy development which is interactive, user friendly and accessible, among other things.
International Labour Organization

Objective
The objective of the assignment is to develop a digital toolkit on labour migration policy development drawing on the ILO practical guide on developing labour migration policies annexed to this TOR and other relevant materials developed on the subject as required. The digital toolkit is expected to be:

Interactive: the toolkit is expected to be interactive learning and reference materials for intended users,
User friendly: the toolkit is expected to be user friendly, simple and practical in its structure, content, presentation style and internet/connection bandwidth requirements. In addition, the toolkit is expected to use audio visual, graphic art, animation and voice over to present content in a user-friendly manner,
Accessible: the toolkit should take into account limited internet access or other circumstances that limit access to the mechanism and designed in a way that is accessible for users both online and offline,

Sustainability: The toolkit should be designed in such manner that additional/up to date information can be entered at the backend by trained ILO staff without hampering the old data and without shutting the toolkit.**Target Audience/Users**
The main users of the toolkit, among others, will include

Government officials, policy makers and practitioners working on the issue of labour migration governance at national, regional and international level,
Experts working for national governments, regional and international organizations working on migration and labour migration governance issues
Social partners, civil society organizations and non-government organization working on the issue of migration and labour migration

Academic institutions, training centres and research institutions, think thanks engaged in training, policy development, advocacy and advisory services to improve labour migration governance**Deliverables**

Inception Report: the consultant is expected to submit a detailed inception report explaining firm’s understanding of the ToR/assignment, methodology, work plan and general outline of the toolkit.
Develop outline of the toolkit: drawing on the inputs provided at the inception phase of the assignment, the firm is expected to develop a detailed outline of the toolkit. This may include narration and visual presentation of the outline of the toolkit.
Develop annotated content and method of presentation: the consulting firm is expected to develop annotated content of the toolkit drawing on the ILO practical Guide on Developing Labour Migration Policies and other relevant literature. The consultant will also elaborate the method and style of presentation of the content which among others will include text, audio/narration, audio visual and graphic arts. Once, a consensus is reached on the content and method/style of presentation, the consultant is expected to further develop content based on the agreed method/style.
Developing the toolkit: once content is developed in the agreed format, the consultant will develop the toolkit as per the outline agreed on deliverable point 2 for review and feedback to ILO, IGAD and other key stakeholders.
Testing: the toolkit will be shared with a group of experts in the IGAD region and around the world for review and testing.
Finalization and Deployment: once the review and testing is completed, the consultant will deploy the toolkit for users on the ILO website.
Handover: the firm will hand over all the content, source code, documentation, management right to the ILO.
Maintenance of the toolkit: the consulting company is expected to monitor and provide maintenance service for at least 6 months after deployment.

Timeline
The assignment is expected to be completed in a maximum of four months period from the date of signing of the contract.
**
Required Competency and Qualifications**

  • The company is expected to have reputable experience in designing developing digital toolkits of similar nature and be able to present portfolio of previous toolkits, apps and similar digital tools using open source programming language1
  • The team leader should hold master’s degree in software engineering, computer science or similar from a reputable university.
  • The proposed team members need to have at least 3 years of experience and excellent knowledge of Java and XML and other open source programming languages, graphic designing and animation
  • Ability to solve problems creatively and adapt her/his style, creativity and imagination while enjoying creative work
  • Understanding and Knowledge of the subject matter (labour migration) and the target group.
  • Ability to communicate effectively both orally and in writing, ability to accommodate feedback.

How to apply:

Interested service providers are encouraged to read detail quotation document along with Annexes and fill the required documents shared on UNGM (https://www.ungm.org/Public/Notice/154225) and send their offers according to instructions via email ADDIS_PROCUREMENT@ilo.org before 16 November 2021, 04:00pm EAT.

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Director of Programs

 FULL TIME, Hoteles, Recursos Humanos  Comments Off on Director of Programs
Nov 052021
 

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Country: South Sudan
Organization: Mercy Corps
Closing date: 26 Nov 2021

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Program / Department / Team (Program / Department Summary)

Mercy Corps has been present in South Sudan since 1995 and acts on behalf of people who have become displaced and disenfranchised by the ongoing conflict. With funding from a multitude of donors including the United Nations (UN), USAID-Bureau of Humanitarian Assistance (BHA), UK Department for International Development (DFID – FCDO), Swiss Development Cooperation (SDC), and Private Foundations, Mercy Corps has been able to empower people to recover from crisis, build better lives and transform their communities for good. In 2020-21, Mercy Corps’ interventions reached over 300,000 program me participants in South Sudan through our work focusing on the delivery of timely humanitarian interventions, improving food security and livelihood options, increasing equitable access to safe water and sanitation services, and providing access to safe and protective learning spaces. With emphasis on conflict-affected youth, women, as well as IDPs and host communities, we champion and lead state-of-the art relief and recovery approaches through gender mainstreaming, identification of root causes, adaptive management and resilience approaches. Currently, Mercy Corps is working in 7 counties in five states, implementing programmes both directly and in partnership with national and international NGOs.

The Position

The Director of Programs (DoP) is a senior management position for the Mercy Corps team, with supervisory and managerial responsibility over all aspects of program design, development and implementation. The DoP leads the coordination, financial and administrative compliance and monitoring and evaluation of the country program, engendering a collaborative team spirit focused on achievement of program goals and objective. The DoP ensures that the Mercy Corps Program is planned and executed with quality, accountability, and measurable impact. The position will support strategic positioning of MC South Sudan and develop proposals and budgets for donors. The DoP will guide future strategy for the organization and technical direction of the programs, including its technical assistance, capacity building and basic service delivery components to ensure that it continues to meet donor, state government and community requirements and standards.

Essential Responsibilities

Strategy and planning

  • As a member of the SMT and as the head of Programmes, the DoP will provide strong leadership in the development of programme strategies in line with the Country Strategic Plan.
  • Work closely with the Country Director and other SMT members in reviewing the country strategy from time to time to ensure they are aligned to regional and global strategies of Mercy Corps and also reflect the country context.
  • Mobilize support services and risk management resources to enable country and regional leadership teams to execute their respective strategic priorities.
  • Manage and administer all programme grants in close coordination with the CD and relevant Programme

Programme Management:

  • Oversee grant management and donor reporting requirements to ensure program implementation meets donor expectations and regulations.
  • Establish and maintain effective program reporting, monitoring and evaluation systems for both internal and external use.
  • Support program goal and objectives through the development and management of work plans by personal application and delegation of responsibility.
  • Provide managerial and programmatic oversight including day-to-day direction to/supervision of the program managers; provide mentoring, coaching and capacity-building/training to staff, as needed.
  • Ensure partner budgets and grant holders, spending projections and request for funds are timely and donor complaint.
  • Provide direction and leadership in program implementation focusing on a coordinated approach that fosters complimentary delivery of services to the communities by the different project sectors and partner agencies.
  • Support program goal and objectives through the development and management of work plans by personal application and delegation of responsibility.
  • Provide managerial and programmatic oversight including day-to-day direction to/supervision of the program managers; provide mentoring, coaching and capacity-building/training to staff, as needed.
  • Fulfill Mercy Corps Program Management Minimum Standards based on the organization-wide guide.
  • Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

Monitoring and Evaluation

  • Establish and maintain effective program reporting, monitoring and evaluation systems for both internal and external use for timely and smooth monitoring of program progress and impact and make program adjustments accordingly.
  • Support all efforts towards accountability – to beneficiaries and to international standards guiding relief and development work. This includes understanding and following established international guidelines and actively engaging beneficiary communities as equal partners in the

Design Monitoring and Evaluation Project

  • Lead research initiative for the organization and identify opportunities for Mercy Corps to professionally document and promote best practices and coordinate publicity and appropriate learning forums.
  • Provide overall leadership to the M&E team in establishing minimum organizational standards in M&E

Human Resources, Safeguarding and Diversity

  • Support Mercy Corps global and regional initiatives for human resources, including safeguarding and diversity, and talent development.
  • Collaborate with the people team to promote staff access to high quality learning opportunities with a special emphasis on national team member development.
  • Assist with the on-boarding of senior team members, ensuring they are set up for success and familiar with agency systems, procedures, and protocols.

Risk Management

  • Engage and support countries across the region to ensure that adequate risk management systems are in place.
  • Collaborate with country leadership to support preparedness and response to major disruptive events.
  • Engage with country teams on the internal audit process to track findings and ensure country team compliance with IA findings and recommendations. Engage with country level Ethics and Assurance managers as well as the global Ethics and Assurance department to track and analyze trends and needs across countries.

Representation & Coordination

  • Maintain effective external relations with partner and donor agencies, national and local government officials, cluster and coordination forums, media and general public.
  • Represent Mercy Corps and its partners at the National and State level to ensure government
  • Coordination and participation in programming and public relations and visibility for Mercy Corps donors and partners.
  • Maintain close links with partner agencies ensuring their full participation in the decision-making process and project implementation through regular and ad hoc meetings and briefing. In the absence of the Country Director, act on behalf of Mercy Corps as the senior representative for Mercy Corps South Sudan.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to the Mercy Corps and partner organizations.

Team Management

  • Develop and maintain an excellent human resource plan consistent with Mercy Corps policies, including current position descriptions for all positions, personnel orientation and professional development plans, personnel evaluation system, field personnel policy manual, and personnel grievance procedure system.
  • Institute a disciplined culture of performance management and regular feedback between supervisors and their direct reports.
  • Recruit, manage and motivate, and onboard an informed, skilled and efficient team with an emphasis on excellence and achievement; encourage a team culture of learning, creativity and innovation, incorporating staff development strategies and performance management systems into the team building process.
  • Establish leadership and personal credibility with the Mercy Corps team, and implement and create an organizational culture of accountability, responsibility and quality of services.

Supervisory Responsibility: The DoP supervises all Programme Managers and Heads of offices who are not reporting to any Programme Managers and M&E Manager

Accountability

Reports Directly To: Country Director
Works Directly With: All members of the SMT, and finance, HR and Operations at country level, RPT members from MCE and MCG, relevant regional and global TSU members, compliance

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work.
We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

  • BA/S or equivalent in International Development or relevant field. MA preferred

  • 5 – 7 years management experience with specific experience and skills in program development including community-based project design, assessment and evaluation and grants management.

  • Experience managing consortiums with international partners and multiple donor experience (USAID, OFDA, EC, ECHO, UN Agencies etc.).

  • Current or previous Mercy Corps experience preferred.

  • Five years overseas experience including working with diverse, multicultural teams Proven skills in listening to, learning from, training, and mentoring key staff regarding development and other relevant issues.

  • Proven success managing the administration and compliance of donor funding and the ability to develop proposals for new projects and programs from conception to submission is required.

  • Solid analysis and strategic planning skills as well as a proven practical and theoretical understanding of the project cycle, issues of community development and relief are necessary.

  • Proven ability to develop a program and to conceptualize and successfully lead and manage a team throughout the entire program cycle is vital.

  • Demonstrated experience and ability to professionally and appropriately represent

  • The organization and negotiate and defend Mercy Corps interests with a diverse range of government officials, local organizations and other groups.

  • Effective verbal and written communication, multi-tasking, organizational, and prioritization skills are demonstrated, attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required.

  • Experience with emergency response and development programs and staff training and mentoring is also required.

  • Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.

  • Knowledge of Sphere standards and other training in humanitarian response preferred.

Success Factors

The role is a hands-on position and success will be determined by the level of direct engagement in program development, oversight of projects, fundraising for new projects and representing the agency to stakeholders. The successful DOP should welcome multi-tasking and take an active role in program design and overarching strategy.
Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
The DOP will be expected to stand in for the CD during their time away from South Sudan and hence requires a strong understanding of the overall country programme and close relationship with its stakeholders to ensure smooth continuity.

Living Conditions / Environmental Conditions

The Director of Programmes is based in Juba. Juba is the capital city of South Sudan with a significant international community presence. Most basic items and services are available in Juba. MC provides individual apartments, which are well equipped and comfortable. This position requires 30% of travel by air to field offices in insecure environments. The living conditions in most of the field sites are basic. The climate is very hot, humid and dusty. Medical facilities are basic, although there has been some significant improvement in the past few years. Tropical diseases including malaria are endemic.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

How to apply:

http://app.jobvite.com/m?3lqE7mwn

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Developing a Toolkit on Labour Migration Policy Development

 FULL TIME  Comments Off on Developing a Toolkit on Labour Migration Policy Development
Nov 042021
 

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Countries: Djibouti, Ethiopia, Kenya, Somalia, South Sudan, Sudan, Uganda
Organization: International Labour Organization
Closing date: 16 Nov 2021

Background

The project on “Free Movement of Persons and Transhumance in the IGAD Region: Improving Opportunities for Regular Labour Mobility” is implemented by the ILO in collaboration with the IGAD and its Member States with the financial support of the European Union. The overall objective of the project is to improve opportunities for regulated labour mobility and decent work within the IGAD Member States through the development of models of intervention, in the broader context of free movement of persons and labour mobility in the region. In the long-term, the project is expected to extend decent work opportunities to current and potential migrants within the region, as well as contribute to regional integration, strengthen the links between economic growth, climate change and job creation, and enhance the social and economic integration of migrants.
With the above overarching objective, the ILO has been supporting IGAD and its member states in improving their labour migration and mobility governance efforts on various fronts. Among other things, the project has conducted a serious of studies to better understand the labour migration dynamics as well as policy, legislative and institutional arrangement in each of the IGAD member states. One of the studies titled “An assessment of labour migration and mobility governance in the IGAD region” examines the capacity of member states to formulate and implement labour migration policies. The report notes the challenges and progresses made by some the IGAD member states in drafting labour migration and/or migration policies and legislations and further calls up on IGAD Member States to develop comprehensive labour migration, migration, or employment policies that capture labour migration policy objectives through a whole-of-government approach. Moreover, the report emphasises the need to include labour migration policy objectives in national development plans. This policy development process should engage all the ministries and agencies whose work touches on labour migration, as well as social partners, academia, CSOs, and IOs. As a first step in the development of a labour migration policy, the report recommends to implement a comprehensive training programme for the actors that will be engaged in this process. The findings and recommendations of the study are also in line with the recommendations put forward by the IGAD Regional Migration Policy framework, the revised African Union Migration Policy framework, the Global Compact on Migration and recommendations set in the ILO multi-lateral framework on labour migrations and conclusion of the 106thInternational Labour Conference of the ILO.
Based on the reconditions put forward on these and other regional, continental and global frameworks, the ILO developed a practical guide on developing labour migration policies. In this regard, considering the challenges brought by COVID 19 pandemic and with an effort to improve outreach and usability of the guideline by wider audience, particularly the IGAD region, the FMPT project in close collaboration with IGAD secretariat is planning develop a digital toolkit on developing labour migration policies which will serve as a reference material for IGAD member states and other countries around the world in developing their national labour migration policies. Therefore, this ToR is developed to hire the service of a consulting firm to develop a toolkit on labour migration policy development which is interactive, user friendly and accessible, among other things.
International Labour Organization

Objective
The objective of the assignment is to develop a digital toolkit on labour migration policy development drawing on the ILO practical guide on developing labour migration policies annexed to this TOR and other relevant materials developed on the subject as required. The digital toolkit is expected to be:

Interactive: the toolkit is expected to be interactive learning and reference materials for intended users,
User friendly: the toolkit is expected to be user friendly, simple and practical in its structure, content, presentation style and internet/connection bandwidth requirements. In addition, the toolkit is expected to use audio visual, graphic art, animation and voice over to present content in a user-friendly manner,
Accessible: the toolkit should take into account limited internet access or other circumstances that limit access to the mechanism and designed in a way that is accessible for users both online and offline,

Sustainability: The toolkit should be designed in such manner that additional/up to date information can be entered at the backend by trained ILO staff without hampering the old data and without shutting the toolkit.**Target Audience/Users**
The main users of the toolkit, among others, will include

Government officials, policy makers and practitioners working on the issue of labour migration governance at national, regional and international level,
Experts working for national governments, regional and international organizations working on migration and labour migration governance issues
Social partners, civil society organizations and non-government organization working on the issue of migration and labour migration

Academic institutions, training centres and research institutions, think thanks engaged in training, policy development, advocacy and advisory services to improve labour migration governance**Deliverables**

Inception Report: the consultant is expected to submit a detailed inception report explaining firm’s understanding of the ToR/assignment, methodology, work plan and general outline of the toolkit.
Develop outline of the toolkit: drawing on the inputs provided at the inception phase of the assignment, the firm is expected to develop a detailed outline of the toolkit. This may include narration and visual presentation of the outline of the toolkit.
Develop annotated content and method of presentation: the consulting firm is expected to develop annotated content of the toolkit drawing on the ILO practical Guide on Developing Labour Migration Policies and other relevant literature. The consultant will also elaborate the method and style of presentation of the content which among others will include text, audio/narration, audio visual and graphic arts. Once, a consensus is reached on the content and method/style of presentation, the consultant is expected to further develop content based on the agreed method/style.
Developing the toolkit: once content is developed in the agreed format, the consultant will develop the toolkit as per the outline agreed on deliverable point 2 for review and feedback to ILO, IGAD and other key stakeholders.
Testing: the toolkit will be shared with a group of experts in the IGAD region and around the world for review and testing.
Finalization and Deployment: once the review and testing is completed, the consultant will deploy the toolkit for users on the ILO website.
Handover: the firm will hand over all the content, source code, documentation, management right to the ILO.
Maintenance of the toolkit: the consulting company is expected to monitor and provide maintenance service for at least 6 months after deployment.

Timeline
The assignment is expected to be completed in a maximum of four months period from the date of signing of the contract.
**
Required Competency and Qualifications**

  • The company is expected to have reputable experience in designing developing digital toolkits of similar nature and be able to present portfolio of previous toolkits, apps and similar digital tools using open source programming language1
  • The team leader should hold master’s degree in software engineering, computer science or similar from a reputable university.
  • The proposed team members need to have at least 3 years of experience and excellent knowledge of Java and XML and other open source programming languages, graphic designing and animation
  • Ability to solve problems creatively and adapt her/his style, creativity and imagination while enjoying creative work
  • Understanding and Knowledge of the subject matter (labour migration) and the target group.
  • Ability to communicate effectively both orally and in writing, ability to accommodate feedback.

How to apply:

Interested service providers are encouraged to read detail quotation document along with Annexes and fill the required documents shared on UNGM (https://www.ungm.org/Public/Notice/154225) and send their offers according to instructions via email ADDIS_PROCUREMENT@ilo.org before 16 November 2021, 04:00pm EAT.

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Director of Programs

 FULL TIME, Hoteles, Recursos Humanos  Comments Off on Director of Programs
Nov 022021
 

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Country: South Sudan
Organization: Mercy Corps
Closing date: 26 Nov 2021

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Program / Department / Team (Program / Department Summary)

Mercy Corps has been present in South Sudan since 1995 and acts on behalf of people who have become displaced and disenfranchised by the ongoing conflict. With funding from a multitude of donors including the United Nations (UN), USAID-Bureau of Humanitarian Assistance (BHA), UK Department for International Development (DFID – FCDO), Swiss Development Cooperation (SDC), and Private Foundations, Mercy Corps has been able to empower people to recover from crisis, build better lives and transform their communities for good. In 2020-21, Mercy Corps’ interventions reached over 300,000 program me participants in South Sudan through our work focusing on the delivery of timely humanitarian interventions, improving food security and livelihood options, increasing equitable access to safe water and sanitation services, and providing access to safe and protective learning spaces. With emphasis on conflict-affected youth, women, as well as IDPs and host communities, we champion and lead state-of-the art relief and recovery approaches through gender mainstreaming, identification of root causes, adaptive management and resilience approaches. Currently, Mercy Corps is working in 7 counties in five states, implementing programmes both directly and in partnership with national and international NGOs.

The Position

The Director of Programs (DoP) is a senior management position for the Mercy Corps team, with supervisory and managerial responsibility over all aspects of program design, development and implementation. The DoP leads the coordination, financial and administrative compliance and monitoring and evaluation of the country program, engendering a collaborative team spirit focused on achievement of program goals and objective. The DoP ensures that the Mercy Corps Program is planned and executed with quality, accountability, and measurable impact. The position will support strategic positioning of MC South Sudan and develop proposals and budgets for donors. The DoP will guide future strategy for the organization and technical direction of the programs, including its technical assistance, capacity building and basic service delivery components to ensure that it continues to meet donor, state government and community requirements and standards.

Essential Responsibilities

Strategy and planning

  • As a member of the SMT and as the head of Programmes, the DoP will provide strong leadership in the development of programme strategies in line with the Country Strategic Plan.
  • Work closely with the Country Director and other SMT members in reviewing the country strategy from time to time to ensure they are aligned to regional and global strategies of Mercy Corps and also reflect the country context.
  • Mobilize support services and risk management resources to enable country and regional leadership teams to execute their respective strategic priorities.
  • Manage and administer all programme grants in close coordination with the CD and relevant Programme

Programme Management:

  • Oversee grant management and donor reporting requirements to ensure program implementation meets donor expectations and regulations.
  • Establish and maintain effective program reporting, monitoring and evaluation systems for both internal and external use.
  • Support program goal and objectives through the development and management of work plans by personal application and delegation of responsibility.
  • Provide managerial and programmatic oversight including day-to-day direction to/supervision of the program managers; provide mentoring, coaching and capacity-building/training to staff, as needed.
  • Ensure partner budgets and grant holders, spending projections and request for funds are timely and donor complaint.
  • Provide direction and leadership in program implementation focusing on a coordinated approach that fosters complimentary delivery of services to the communities by the different project sectors and partner agencies.
  • Support program goal and objectives through the development and management of work plans by personal application and delegation of responsibility.
  • Provide managerial and programmatic oversight including day-to-day direction to/supervision of the program managers; provide mentoring, coaching and capacity-building/training to staff, as needed.
  • Fulfill Mercy Corps Program Management Minimum Standards based on the organization-wide guide.
  • Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

Monitoring and Evaluation

  • Establish and maintain effective program reporting, monitoring and evaluation systems for both internal and external use for timely and smooth monitoring of program progress and impact and make program adjustments accordingly.
  • Support all efforts towards accountability – to beneficiaries and to international standards guiding relief and development work. This includes understanding and following established international guidelines and actively engaging beneficiary communities as equal partners in the

Design Monitoring and Evaluation Project

  • Lead research initiative for the organization and identify opportunities for Mercy Corps to professionally document and promote best practices and coordinate publicity and appropriate learning forums.
  • Provide overall leadership to the M&E team in establishing minimum organizational standards in M&E

Human Resources, Safeguarding and Diversity

  • Support Mercy Corps global and regional initiatives for human resources, including safeguarding and diversity, and talent development.
  • Collaborate with the people team to promote staff access to high quality learning opportunities with a special emphasis on national team member development.
  • Assist with the on-boarding of senior team members, ensuring they are set up for success and familiar with agency systems, procedures, and protocols.

Risk Management

  • Engage and support countries across the region to ensure that adequate risk management systems are in place.
  • Collaborate with country leadership to support preparedness and response to major disruptive events.
  • Engage with country teams on the internal audit process to track findings and ensure country team compliance with IA findings and recommendations. Engage with country level Ethics and Assurance managers as well as the global Ethics and Assurance department to track and analyze trends and needs across countries.

Representation & Coordination

  • Maintain effective external relations with partner and donor agencies, national and local government officials, cluster and coordination forums, media and general public.
  • Represent Mercy Corps and its partners at the National and State level to ensure government
  • Coordination and participation in programming and public relations and visibility for Mercy Corps donors and partners.
  • Maintain close links with partner agencies ensuring their full participation in the decision-making process and project implementation through regular and ad hoc meetings and briefing. In the absence of the Country Director, act on behalf of Mercy Corps as the senior representative for Mercy Corps South Sudan.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to the Mercy Corps and partner organizations.

Team Management

  • Develop and maintain an excellent human resource plan consistent with Mercy Corps policies, including current position descriptions for all positions, personnel orientation and professional development plans, personnel evaluation system, field personnel policy manual, and personnel grievance procedure system.
  • Institute a disciplined culture of performance management and regular feedback between supervisors and their direct reports.
  • Recruit, manage and motivate, and onboard an informed, skilled and efficient team with an emphasis on excellence and achievement; encourage a team culture of learning, creativity and innovation, incorporating staff development strategies and performance management systems into the team building process.
  • Establish leadership and personal credibility with the Mercy Corps team, and implement and create an organizational culture of accountability, responsibility and quality of services.

Supervisory Responsibility: The DoP supervises all Programme Managers and Heads of offices who are not reporting to any Programme Managers and M&E Manager

Accountability

Reports Directly To: Country Director
Works Directly With: All members of the SMT, and finance, HR and Operations at country level, RPT members from MCE and MCG, relevant regional and global TSU members, compliance

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work.
We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

  • BA/S or equivalent in International Development or relevant field. MA preferred

  • 5 – 7 years management experience with specific experience and skills in program development including community-based project design, assessment and evaluation and grants management.

  • Experience managing consortiums with international partners and multiple donor experience (USAID, OFDA, EC, ECHO, UN Agencies etc.).

  • Current or previous Mercy Corps experience preferred.

  • Five years overseas experience including working with diverse, multicultural teams Proven skills in listening to, learning from, training, and mentoring key staff regarding development and other relevant issues.

  • Proven success managing the administration and compliance of donor funding and the ability to develop proposals for new projects and programs from conception to submission is required.

  • Solid analysis and strategic planning skills as well as a proven practical and theoretical understanding of the project cycle, issues of community development and relief are necessary.

  • Proven ability to develop a program and to conceptualize and successfully lead and manage a team throughout the entire program cycle is vital.

  • Demonstrated experience and ability to professionally and appropriately represent

  • The organization and negotiate and defend Mercy Corps interests with a diverse range of government officials, local organizations and other groups.

  • Effective verbal and written communication, multi-tasking, organizational, and prioritization skills are demonstrated, attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required.

  • Experience with emergency response and development programs and staff training and mentoring is also required.

  • Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.

  • Knowledge of Sphere standards and other training in humanitarian response preferred.

Success Factors

The role is a hands-on position and success will be determined by the level of direct engagement in program development, oversight of projects, fundraising for new projects and representing the agency to stakeholders. The successful DOP should welcome multi-tasking and take an active role in program design and overarching strategy.
Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
The DOP will be expected to stand in for the CD during their time away from South Sudan and hence requires a strong understanding of the overall country programme and close relationship with its stakeholders to ensure smooth continuity.

Living Conditions / Environmental Conditions

The Director of Programmes is based in Juba. Juba is the capital city of South Sudan with a significant international community presence. Most basic items and services are available in Juba. MC provides individual apartments, which are well equipped and comfortable. This position requires 30% of travel by air to field offices in insecure environments. The living conditions in most of the field sites are basic. The climate is very hot, humid and dusty. Medical facilities are basic, although there has been some significant improvement in the past few years. Tropical diseases including malaria are endemic.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

How to apply:

http://app.jobvite.com/m?3lqE7mwn

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Country Director – South Sudan

 FULL TIME  Comments Off on Country Director – South Sudan
Sep 182021
 

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Country: South Sudan
Organization: Mercy Corps
Closing date: 15 Oct 2021

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within now, and for the future.

Program / Department Summary

Mercy Corps has been present in South Sudan since 1995 and acts on behalf of people who have become displaced and disenfranchised by the ongoing conflict. With funding from a multitude of donors including the United Nations (UN), Bureau of Humanitarian Affairs (BHA / USAID), Swiss Development Cooperation (SDC), French Development Agency (AFD) and Private Foundations, Mercy Corps has been able to empower people to recover from crisis, build better lives and transform their communities for good. In 2020, Mercy Corps had an impact on approximately 350,000 beneficiaries in South Sudan through our work focusing on the delivery of timely humanitarian interventions, improving food security and livelihood options, increasing equitable access to safe water and sanitation services, and providing access to safe and protective learning spaces. With emphasis on conflict-affected youth, women, as well as IDPs and host communities, we champion and lead state-of-the art relief and recovery approaches through gender mainstreaming, identification of root causes, adaptive management, and resilience approaches.

Mercy Corps South Sudan is a country where there is considerable strategic interest for the agency and high growth potential. We are recognized as leaders in cash programming, market systems development and livelihoods work in protracted and complex crises, rural financial services, sustainable and scalable water and sanitation, and education in emergencies. We champion and lead innovative development approaches, specifically adaptive management, and resilience programming, and are strongly positioned to influence donors, development actors and government to adopt such ideas.

General Position Summary

The Mercy Corps South Sudan Country Director is an innovative and visionary leader responsible for resourcefully developing and managing all operations and programs in South Sudan. Looking to grow our interventions that have directly resulted in lasting improvement in the lives of more than 350,000 South Sudanese, the CD will continue to develop sustainable, multi-sector programming that is accountable to the South Sudan Government, participants and donors. A bold and visionary leader who values innovative solutions to development issues and creative partnerships, the CD identifies and pursues funding opportunities that strategically connect programs into a cohesive country portfolio, guided by a long-term strategy. With a total annual budget of approximately $8 million, the Country Director has full supervisory responsibility for the country team. The Country Director must be comfortable leading a team of high performers; be able to confidently represent at high-level forums to influence and secure ongoing investment; nurture a culture of shared excellence based on learning and trust; and take considered risks in innovating and negotiating within a society that is in rapid change. This is an exciting opportunity to influence key outcomes and make a lasting difference in the lives of South Sudanese.

Essential Job Responsibilities

STRATEGY & VISION

● Formulate and plan, in consultation with key stakeholders, a clear vision of present and future program goals and strategies which can be clearly communicated to team members, local beneficiaries, international partners, governmental counterparts, and donors.

● Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcome, heard and acted upon.

● Set direction by prioritizing and organizing actions & resources to achieve goals and objectives.

● Explore, evaluate and present new project funding opportunities that leverage impact and integrate initiatives and activities, support and direct related fundraising activities with both institutional and private donors.

● Evaluate country specific program priorities and contribute to regional and global strategy development and prioritization.

LEADERSHIP & CULTURE

● Commit to preserving an organizational culture of trust, transparency, diversity, equity, and inclusion across the team and global organization.

● Uphold a culture of integrity through ethical decision-making, safeguarding and compliance with the Code of Conduct.

● Lead by role modeling self awareness to foster an environment of mutual respect, diversity and inclusion so that all team members are included, supported and can thrive.

● Create a culture of accountability for highly effective communication systems and relationships to ensure every voice matters.

TEAM MANAGEMENT

● Recruit, manage, motivate, and onboard an informed, skilled and efficient team with an emphasis on high quality impact, inclusion and achievement.

● Encourage a team culture of growth, learning, creativity and innovation by incorporating a culture of continuous feedback, development and performance management.

● Establish credibility within the team by demonstrating personal accountability, flexibility, resilience and dedication to quality programming by creating positive relationships and having composure in complex situations.

● Ensure people focused human resource systems are in place and consistent with Mercy Corps global policies, including position descriptions, team member onboarding, performance management, professional development plans and reporting mechanisms.

PROGRAM IMPACT, MONITORING AND EVALUATION AND LEARNING

● Oversee program quality and impact by ensuring programs are based on sound design principles and utilize Mercy Corps and donor required M&E systems.

● Gather evidence of program impact through robust agency standard procedures for data gathering, reporting, and evaluating program outputs and outcomes

● Lead country team to strive for impact at country and regional level leading to sustained change based on solid systems and incorporation of learnings into programs.

● Fulfill Mercy Corps Program Management Minimum Standards.

● Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and program participant accountability standards, including an effective Community Accountability Reporting Mechanism and safeguarding mechanisms across all programs.

INFLUENCE & REPRESENTATION

● Maintain productive relationships with internal and external constituents such as private partners, national government, foundations, the private sector, etc.

● Maintain productive relationships with the international community inclusive of the United Nations, International NGOs, Think Tanks, Research Institutes and Foreign Governments.

● Anticipate needs, understand the donor pool and contribute to shaping donors’ views on humanitarian and development strategies.

● Represent Mercy Corps programs with national and international media.

PROGRAM OPERATIONS AND COMPLIANCE

● Coordinate overall country budget; manage budget within approved spending levels and establish an annual cash flow plan to ensure a steady and adequate supply of funds for program activities.

● Build and maintain operational structures that ensure proper segregation of duties between finance, administration and logistics and fully support field programs.

● Build and maintain an environment of collaboration among program, finance, operations and human resource team members resulting in optimal support for program activities.

● Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts.

● Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.

● Ensure compliance with donor and Mercy Corps regulations, policies and procedures, and the implementation of appropriate risk mitigation measures to reduce Mercy Corps exposure to potential risk.

SECURITY

● Manage security and safety of the entire country team and Mercy Corps assets according to best practices, MC operating standards and field realities.

● Liaise with the Regional Director and Africa Regional Security Advisor on crucial events, high risk periods, incident reporting or security policy changes.

ACCOUNTABILITY TO BENEFICIARIES

Mercy Corps team members are expected to support all efforts towards accountability, specifically to our program participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility: Director of Programs, Finance Director, Operations Director, HR Manager

Accountability

Reports Directly To: Regional Director

Works Directly With: HQ-based Program, Operations, Finance, Regional Program Team, Compliance, Fundraising and Technical Support Unit

Knowledge and Experience

● BA/S or equivalent in the relevant field required; MA/S preferred.

● 7-10 years of field experience in international relief and development programs, including

demonstrable success in managing large, complex, transitional development programs.

● 5 years of senior-level leadership, capacity building and field management experience.

● Demonstrated success managing and bringing together a multi cultural team with team members

in multiple offices.

● Successful and proven representation, negotiation, communication and organization skills.

● Demonstrated experience multi-tasking and success in securing funding for country programs from a broad spectrum of donors.

● Demonstrated success working effectively and respectfully with host country government,

private sector, INGO, NGO partners and other stakeholders in complex environments.

● Proven skills in financial and grants management.

● Internationally recognized qualification in project or program management or a commitment to

obtain the qualification in the early months of work.

● Excellent oral and written English skills required.

● Ability to work effectively with an ethnically diverse team in a sensitive environment.

● Previous work experience in countries where travel to insecure areas is required, and

management of programs in insecure locations.

● Capacity to respond to emergency and disaster situations as appropriate.

Success Factors

The successful South Sudan CD will set a bold, transformative vision for Mercy Corps’ programing in South Sudan and skillfully represent programmatic priorities of the agency to donors and regional partners while providing effective leadership to the Mercy Corps program team. The CD will have high emotional intelligence, constructive mentoring skills and proven experience with capacity building and will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. The role is a hands-on position and success will be determined by the level of direct engagement in program development, oversight of projects, fundraising for new projects and representing the agency to stakeholders. The successful CD should welcome multitasking and taking an active role in program design and overarching strategy. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Living Conditions / Environmental Conditions

The CD is based in the capital city – Juba. The location is unaccompanied and insecure given the nature of the ongoing conflict and economy. Although infrastructure within Juba is acceptable, the conditions in most field sites are very basic with the most rudimentary requiring tented compounds. Medical facilities are basic, and tropical diseases including malaria are endemic. Housing for all staff in Juba is good with each international staff assigned with a self-contained apartment and has been reinforced with additional security provisions following the July 2016 security incident. All international team members receive their own apartment in a Mercy Corps provided apartment block. Although limited, there is freedom of movement beyond the house/office provided security precautions are adhered to and curfew is followed in the evenings. This position requires 40% travel mostly by to field offices in both secure and insecure environments.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct E-learning courses upon hire and on an annual basis.

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livelihood Skills Development Advisor

 Compras, FULL TIME  Comments Off on livelihood Skills Development Advisor
Aug 262021
 

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Country: South Sudan
Organization: Oxfam
Closing date: 9 Sep 2021

External Advert

Oxfam is a global movement of people working together to end the injustice of poverty.

That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like saving lives, governance and peace building, education, land rights and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

We are an international confederation of 19 organizations (affiliates) working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

All our work is led by three core values: Empowerment, Accountability, Inclusiveness. To read more about our values please click here

The Role

Oxfam has been working in South Sudan since 1983. Our Programmatic Strategy concentrates on saving lives, Resilient Livelihoods, Advancing Gender Justice and Good Governance and Active Citizenship through a full spectrum platform that includes humanitarian response, recovery and resilience, long term development and policy and advocacy. Oxfam currently operates via six area offices in nine former states (Upper Nile, Jonglei, Lakes, Eastern Equatoria, Central Equatoria, Western Equatoria and Western Bahr-el-Ghazal, and Northern Bahr el Gazal. It also works in partnership with several national organisations and community groups.

Position: Livelihood Skills Development Advisor

Location: Juba-(Roving) South Sudan

Contract Type: Fixed Term **

Number of post: 1

Duration of Contract: (04) Months with possibility of Extension

Key Responsibilities:

· Develop strategies to increase learning and skills building for employment, citizenship, leadership and healthy behaviours to prepare young people for transition into adulthood including active citizenship

· Ensure that skills development and leadership activities are accessible to women and youth and making sure it is link to the women economic empowerment.

· Ensure skills development are context specific matching with existing market dynamics in the employability and resources

· Promote age-appropriate learning opportunities based on developmental phases of different age groups and culturally sensitive programming.

· Provide technical leadership in community engagement and leadership opportunities for youth to trigger a forward thinking for them to define their own aspirations while embracing positive societal norms and becoming active citizens.

· Provide technical leadership in design, development, planning, and implementation; and capacity-building in quality technical, workforce readiness and entrepreneurship skills training for Oxfam and partner staff

· Ensure that project interventions for life skills development are linked to transformative global agenda such as SDGs, MDGs and Oxfam strategic commitments and aligns to national TVET and other policies and frameworks. This is to be done through evidence-based and in line with state-of-the-art, globally recognized best practices, including Youth in Development Policy

· Develop and maintains collaborative relationships with donor/clientele organizations, relevant government ministries, youth-serving organizations, women rights organization and other NGOs

· Assist with business development efforts including participating in capture efforts and writing proposal sections.

· Work with donors, affiliates to accelerate innovations in approaches and product development for targeted value chains with linkages to regional and national priorities within the domain of livelihood and markets

Leads in development, review of technical tools, guidance documents, skills assessments link to markets and resources and capturing learning and dissemination within organization and public**

SKILLS AND COMPETENCE: **

Essential:

•Degree or its International Equivalent in education, business studies, Agriculture including economics, ecology or food science or another relevant field. Master’s degree in any of the field above can be an added advantage

•5+ years of experience in workforce development with an emphasis on youth development activities.

•Excellent track record of achieving results in similar types of skill development activities.

•Demonstrated high-level technical, analytical, and interpersonal skills.

•Expertise in delivering training to diverse audiences with varying levels of education.

•Strong critical thinking and technical writing skills.

•Excellent interpersonal and multi-cultural skills coupled with strong public speaking abilities.

•Experience in integrated programming in promoting livelihood interventions and youth employment with a focus on food-based economies highly desired.

•Demonstrated knowledge of vocational training opportunities in various developing country contexts.

•Understanding of child labour issues, including youth employment and women economic empowerment

•Experience with SIDA donor requirements and compliance will be added advantage

•Experience working with relevant government agencies, civil society organizations, employers, and trade unions.

•Must have strong communication skills with command in English both written and oral

•Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts.

•Demonstrates commitment and drive and ability to work in stressful and difficult conditions.

How to apply:

Deadline for submission of applications is 09 September 2021. Interested Applicants should send soft copies of their CVs and Cover letters to Hrsouthsudan@oxfam.org.uk or drop a copy of their CVS to our Office in Juba**.**

NB: Female candidates are strongly encouraged to apply.

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

Oxfam is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We will do everything possible to ensure that only those that are suitable to work within our values are recruited to work for us. This post is subject to a range of screening checks.

Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks.

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